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пятница, 3 мая 2013 г.

Tablets replacing PCs at Australian schools: IDC

The Australian education sector is increasing its spending on tablets and cloud infrastructure as demand for PCs fall, according to analysts at IDC.


The Australian education sector will spend a total of $2.7 billion on ICT this year, increasing to more than $2.8 million in 2016, according to IDC's report released today.


Enterprise Buyer's Guide to Tablets


Nearly half (45.8 per cent) of the education sector's ICT spending this year was on hardware, but IDC predicted hardware spending will decrease over time with a compound annual growth rate of negative 0.7 per cent. IDC attributed the hardware decline to erosion in PC demand, but said higher-than-expected adoption of iPads and other tablets could offset the drop.


"As iPads and tablet PCs are increasingly becoming 'digital school bags,' they are acting as 'thin client' for the education of students when connected over the Internet," said IDC analyst David So. "This trend will become the main driver for the growth in hardware in the education sector."


In addition, the National Broadband Network (NBN) and other ICT investments by the Australian government will drive digital delivery of education over cloud infrastructure, IDC said.


"To mitigate the risk of being disrupted by technology and innovation, the Australian education sector is beginning to leverage off the cloud infrastructure in the form of Internet applications that are driving the spending for mobility, social, and Big Data," said So.


View the original article here

12 Must-Do PC Tasks

Computers may have become a lot more user-friendly over the past decade, but they're still far from perfect--PCs require a certain amount of configuration and maintenance to operate at their full potential. Unfortunately, because we humans are also far from perfect, we frequently don't put in the work we should, and we end up with a slower, sloppier, less secure machine as a result.

No more excuses! Whipping your PC into the best shape it can be requires but a dozen simple tasks. None are complicated, most take a matter of minutes, and all will have a major effect on how well your computer works for you. Even better, by the time you're finished you'll never have to worry about doing many of these tasks again.

Clean the case, keys, and display

The first task is the most basic: Are you keeping your computer clean? It's not just important because a dirty PC looks gross, or is less pleasant to use. Simply put, a clean computer can last longer. Dirt and dust buildup in and around your computer can clog the fans and air intakes, causing your hardware to run hotter, which lowers its expected life span. So if your PC is looking a little musty, take the time to clean it.

To do so, you need to have only a few things on hand: a Phillips-head screwdriver, a can of compressed air, paper towels, and rubbing alcohol.

Once you're ready to begin, shut down your computer, unplug it, and move it somewhere with a little open space in which to maneuver. Look on the back panel, and find the screws that hold the case's side panels in place. Unscrew them--making sure to put them someplace safe--and remove the side panels, usually by sliding them backward and then pulling them away. If you haven't cleaned the computer in a long time, you should immediately see some areas where dust has collected.

You're likely to find the most dust bunnies on the fans inside the computer and on the vents outside. You can remove a lot of dust simply by wiping the fans gently with a paper towel, and by using a lightly dampened paper towel on the vents. Once you've wiped away any piled-up dust, use the can of compressed air to blow the dust out of the inside of any heat sinks, such as the one attached to the CPU or the graphics card. Use the air to clean out remaining dust from the system's various fans too, but be careful: A sustained blast of air can overspin the fan, damaging it. Either use short bursts of air or hold the fan with your finger to prevent it from spinning. Afterward, clean out any other dust you see inside the case.

Your keyboard is next. Start by clearing out as many crumbs as possible: Simply turn the keyboard upside down and give it a good shake or two. Unless you're interested in seeing a disgusting reminder of why you shouldn't eat Ritz crackers at your desk, you should perform this step over the sink or a trash can. Use the compressed air to dislodge any crumbs that may still be stuck under the keycaps, and then repeat the flip-and-shake procedure. If you have a mechanical keyboard, you can also pop out individual keys to remove particularly stubborn debris.

If your keys have gotten grimy, lightly moisten a paper towel with rubbing alcohol and scrub the tops and sides of the keycaps. While you're at it, use the rubbing alcohol to give your mouse a thorough rubdown. Pay special attention to the areas where your fingers make contact, as they tend to become the oiliest and grimiest. Flip the mouse over and make sure that the sliding surfaces (where it makes contact with the desk or mousepad) aren't dirty, and that dust isn't collecting in the optical sensor.

Finally, wipe the monitor. Although paper towels are useful for most other PC cleaning tasks, I don't recommend them here as they can scratch your screen. Instead, use a microfiber cloth--the kind that comes packed with most glasses, sunglasses, and computer monitors. You can also find them in the cleaning section of just about any store. Give the screen a quick, light wipe, and see if any dirt persists. If it does, dampen the cloth with water, or a fifty-fifty mixture of water and vinegar, and wipe it again.

Back up your data

The 12 tips we describe in this article aren't necessarily ranked by importance. If they were, however, this tip would be first, followed by about seven blank pages, and then everything else.

Your computer is not invulnerable. Hard-drive failures happen, as do floods, fires, earthquakes, thefts, and other calamities. The hardware in your computer is replaceable, but the data inside--whether critical business documents or precious family photos--might not be. If you don't want to face the gut-wrenching realization that you've lost something important, you need to have a backup plan. Here's how you can protect yourself, right now.

First, you need backup software. A number of perfectly fine options--such as Carbonite and Mozy--are available, but for our purposes here I'll recommend CrashPlan, which provides all of the functionality you need for local and offsite backup absolutely free. To get started, just download and install the CrashPlan software. When the program runs, you'll see the straightforward CrashPlan backup procedure: Select drives or folders to back up, choose a location to back them up to, and click the Start Backup button.

The simplest form of protection is to back up your files to another location in your computer, to an external drive, or to other computers you own. This approach allows for fast and easy transfers, but poses some risks--if your house burns down or a robber breaks in, for instance, you could lose your backup alongside the original data. That's why it's smart to use offsite storage, as well.

Fortunately, CrashPlan makes offsite backup easy. You can back up your data--encrypted, no less--to a friend's computer for free, as long as that person is also running CrashPlan on their computer and can spare the storage space. If you don't have a friend with enough disk space (and you don't want to buy them a new external hard drive for the purpose), you can sign up for CrashPlan's online backup service, which runs $33 per year for 10GB of storage or $60 per year for unlimited space.

Whether you're stashing your data online or offline, CrashPlan's automatic-backup feature takes a lot of the headache out of backup management. Even if you don't want to bother with software utilities, however, you owe it to yourself to back up your most critical files. Manually slapping data onto a DVD or an external hard drive is a lot better than doing nothing.

Guard against malware

If you've been using computers for a long time, you might be tempted to think that you don't need to run antivirus software. "I never open suspicious email attachments, and I stay away from sketchy websites," you might say, "and I haven't gotten any malware in years." And yet, you're still vulnerable.

As the Java breach in early January shows, you don't have to do anything stupid to get a virus, and it takes only one infection to make you wish that you had spent a few minutes to set up an antivirus suite. If you haven't done so yet, do it now.

The big question is whether to use free or paid antivirus software. Paid products offer the most comprehensive protection, and usually come with extra features such as a firewall and live support. However, if you follow basic precautions regarding what you download online, the core features of free antivirus utilities should be enough to protect you in conjunction with the baked-in Windows Firewall.

I recommend starting with AVG Anti-Virus Free. Our testing has shown that the AVG suite offers top-notch threat detection and removal, and the free version comes with a surprisingly robust set of features, including email, hyperlink, and download scanning. AVG Anti-Virus Free takes only a few minutes to set up--simply grab the downloader from the website and let it do its thing. Just be sure to uncheck the various AVG Secure Search and Security toolbar op­­tions during installation to avoid filling your system with unwanted bloatware.

The program prompts you to run a full system scan after it installs. If your ma­­chine has any malware, AVG will quarantine it and offer to clear it out for you. After that, you can leave the program running in the background; by default it will automatically update its virus definitions daily, and scan your PC once per week. You can change the frequency and timing of those tasks by going to Options > Advanced Settings > Schedules.

Next page: Update your software, organize your files, toss out the chaff

Update your software

Unlike fine red wine, software does not get better with age. Rather, software is like chocolate milk: Great when you first get it, but more and more likely to make you sick the longer it sits. In other words, old software is a security risk, often containing vulnerabilities that an attacker can use to get into your system. Plus, failing to update apps means missing out on any cool new features that the programs' creators may have worked in.

You have an easy, free way to scan your PC to find software that needs updating, however. Just download and install the Secunia Personal Software Inspector. After you run the installer, Secunia PSI asks what you want it to do when it finds an out-of-date ap­­plication; you can choose to manually determine which updates to download, but I suggest selecting the automatic option. The point, after all, is to make it easier to keep everything current.

Afterward, click the giant Scan button. Once the scan completes, you'll see a list of the programs installed on your computer, along with a subset of programs that aren't up-to-date. Secunia PSI can update some of the programs for you (and if you chose the automatic option during setup, it will already be downloading the updates for those applications), while others require manual updating. Below each nonautomatic update, you'll see a Click to Update link. Click it, and Secunia will start the process.

Secunia PSI starts on boot by default and runs in the background, keeping a vigilant eye out for insecure programs. Once per week the utility prompts you to update any outdated software.

I also recommend setting Windows Update to download new patches automatically, if you haven't done so already. In Windows 8, open Settings in the charm bar on the right side, and then select Change PC Settings and click the Windows Update option. In Windows 7 and Vista, click Start > All Programs > Windows Update > Change Settings.

Organize your files

I'm not judging you for letting your data get out of hand--it happens to the best of us. Sometimes it's just too tempting to save time right now by dumping files and folders into your Documents folder, or your C: drive, or onto the desktop. You can always organize things later, right? Well, later is now.

First, you should download a utility called DropIt. Imagine that you owned a magical trash can, and that any item you dropped into it would instantly teleport to the proper place. That would make cleaning up the house a lot easier, wouldn't it? Simply go around and shovel everything into the magic can! That's what the open-source DropIt is, only it's for your computer.

The utility puts an icon on your screen and automatically sorts any file you drop onto that icon according to rules you define. When you run the program, you will see a blue box with an arrow, which you can drag around your screen. Right-click the box, and click Associations. A menu will open where you can create rules, such as "Any file ending in '.jpg' or '.png' should move to my Pictures library." Setting up a comprehensive list of associations can take a while; but once you do that, you can organize any folder on your computer in no time at all.

After you have installed and configured DropIt, you can make the rounds and bring order to your computer's cluttered file system. Start with your desktop. The desktop functions best as a temporary space to keep files as you're working on them--filling it up with icons merely slows you down every time you have to find something there. The Start menu or the taskbar (with jumplists) is a better place to store shortcuts to programs and files that you regularly access. Other places that frequently get cluttered are your Documents folder, the root of the C: drive, and your Downloads folder.

If you're using Windows 7 or 8, take advantage of the built-in Libraries feature, if you haven't already. Libraries provide a great way to organize a collection of files, even if those files are not all stored in the same place.

Toss out the chaff

While you were organizing your files, you probably noticed a different problem: You have a lot of old and useless files, documents, and applications taking up valuable space on your hard drive. More than likely, you cleared some of them out while you were organizing, but chances are good that those were just the tip of the iceberg. Your next step should be to conduct a thorough audit of everything on your hard drives.

Start with SpaceSniffer, a free application that visualizes all the data on your machine, showing you each folder as a colored square--the bigger the box, the more drive space that folder is occupying. A full scan takes only 5 to 30 minutes, depending on the capacity and speed of your drives. After the scan is complete, you can double-click any square in the graph to drill down and discover what's taking up so much room. SpaceSniffer lets you easily see where all your gigabytes are going.

It's simple to delete excess files, but getting rid of programs can be more of a pain. PC Decrapifier can help you quickly uninstall multiple programs at once if you're doing a truly deep clean. Revo Uninstaller is a handy tool if you try to uninstall a program but still find it taking up space. Revo Uninstaller lists all the software on your PC and lets you manually obliterate any stubborn programs. It then scans for data or Registry entries that the program may have left behind, and deletes those as well.

Once you've given your PC a thorough, manual cleansing, run an automatic cleaner such as CCleaner to see if you missed anything. CCleaner scans your computer for known space-wasters, including temporary Internet files and log files. You can review the files it finds, and then tell CCleaner to erase them all, potentially clearing up gigabytes of wasted space.

It probably goes without saying, but make sure that you understand what you're deleting before you pull the trigger. Freeing up a bit of space isn't worth the risk of nuking an important system file or losing a valuable document.

Next page: Encrypt private data, change your passwords, optimize startup, and organize your inbox

Encrypt your private data

How much of your life resides on your computer? Do you keep medical records, bank statements, or other files that you wouldn't want other parties to access? I'm not saying that you shouldn't store sensitive data on your computer--it's one of the best ways to keep track of such things, assuming that you have a strong backup plan. You should encrypt those sensitive files, however, to make sure that your information stays safe and secret even if your data winds up in someone else's hands.

First, find all of the sensitive files on your computer--financial and medical records, contracts, and anything else you wouldn't want strangers to see. Place them all into a folder. You can (and should) organize them in subfolders, just as long as you have one root folder that encompasses all of them.

Next, install TrueCrypt, a free and open-source program that provides easy-to-use, government-grade encryption. TrueCrypt stores encrypted files inside a container file called a volume; think of a volume as a safe, and TrueCrypt as its key. Click the Create Volume button and then choose the Create an encrypted file containeroption. Proceed through the remainder of the volume-creation wizard. Each step is explained pretty clearly, and if you don't understand something you can safely leave the default selected.

Once the utility has created your volume, you need to mount the volume. Think of this action as opening the safe, although it will remain open only while TrueCrypt is running. Click Select File, and find the volume file you just made. Click the Mount button, and enter the password you created with the wizard.

When TrueCrypt mounts a volume, your computer will see it as though it were a new hard drive. Open Windows' File Explorer and look for the new drive on your system--it should be empty. Move the folder of sensitive files onto this drive. When you're done, close TrueCrypt; the virtual hard drive will disappear. The sensitive files are now hidden inside the encrypted volume.

Whenever you want to access those files, you will need to remount the volume in TrueCrypt, so make sure that you don't lose the volume file or forget its password. Speaking of passwords...

Change your passwords

Performing this task is just as crucial as backing up your data. Most users, unfortunately, make several fundamental password errors that can compromise their online accounts and data, and the easiest way to fix them is to start over from scratch. When you're selecting new passwords, you should keep the following three tips in mind.

First, create a strong password. A password that's too short or too simple is a password that's easy to crack. To keep yours safe, make sure that it contains at least 10 characters, and include a mix of uppercase and lowercase letters as well as symbols and numbers. A letters-only password, however, can still be secure as long as it's at least 20 characters long.

Second, don't use the same password across multiple websites. Even people who pride themselves on using a secure password often fall into the trap of reusing passwords. Do that, and a security breach at any site you use could compromise your most sensitive accounts. If you absolutely can't manage different passwords for each of your accounts, at least use a unique password for your email account and for any accounts with sensitive financial information.

Finally, don't get too attached. No security system is perfect, which is why it's important to change your passwords regularly. If somehow one of your passwords is cracked or leaks, you don't want someone to be able to snoop on you indefinitely. By changing your most important passwords every six months and your less-sensitive passwords every year, you can minimize the damage done in the worst-case scenario.

If you're following these three rules already, congratulations: You're one of the responsible few. If not, it's time to get serious about password security. If you're worried that following these rules might be difficult, one simple program that can help you out is KeePass, a free, open-source password-management application that can track all of your passwords as well as generate randomized, highly secure passwords on demand.

Optimize startup

One of the most frustrating experiences in computing is waiting for a slow-as-molasses startup to finish. You have to wait through the POST (power-on self-test) screen, then pass the Windows Startup screen, and then tolerate the most irritating part of all: when you can see your desktop but the computer is still unresponsive and too slow to use. Of course, it wasn't always like this--when you first bought the PC, startup was a breeze. So what happened?

Software happened. You installed all sorts of applications, and they took liberties with Windows, setting it up so that any variety of programs and services now launch automatically when the operating system boots. These days, Windows is launching 30 programs every time it starts up, meaning that you have to wait an extra few minutes before you can check your email.

You need to take back control of your computer's startup sequence.

First, run CCleaner. You used this application earlier to clear out some hard-drive space, but the utility does double duty as a startup manager. Click the button labeled Tools at the left of the CCleaner window, and then click Startup. You'll see a list of every program that is currently set to launch when Windows starts. Scan through the list, and whenever you see a program that you don't need to use every time you start the computer, click it and select Disable.

If you want finer control over the startup process, I recommend WinPatrol, another great free application. Like other utilities, WinPatrol shows you a list of startup programs and services--but it also gives you the option to schedule startup so that your computer doesn't try to load everything at once. To do this, find the program that you want to delay in the main Startup Programs tab, right-click that program, and select Move to Delayed Start Program List. After that, you can switch to the Delayed Start tab, select a program, and click the Delay Options tab, where you can choose how long you want Windows to wait before launching the selected program.

Organize your inbox

When you're trying to get things done, email can be your worst enemy. Sure, it's invaluable for doing business and for keeping in touch, but it can also be a distraction and a massive time sink. You might not be able to get back all of the hours you spend on email, but you can at least reclaim the wasted time spent staring at your overflowing, messy inbox.

First, create multiple folders ('Labels' in Gmail) dedicated to specific topics in order to better organize your messages. An average user's selection might include folders designated for work, bills and receipts, newsletters, and the like. Create a new folder in Outlook 2010 by selecting the Folder tab and clicking New Folder (in the New group). In Gmail, click More labels > Create new labels in the left pane.

Next, clean out the inbox. I know that the task seems daunting, but the purpose of the inbox is to serve as a temporary holding zone for new messages, not to be a permanent warehouse for every email you've ever received. Sort your messages into the folders you just created, ruthlessly deleting any items that aren't worth retaining. Keep email that needs responses in your inbox, or better yet, create a 'Needs response' folder and sort the messages there.

To keep your inbox clean going forward, continue the practice of sorting messages as you receive and respond to them. Alternatively, you could use Outlook rules (File > Manage rules & alerts > New Rule under the Email Rules tab) or Gmail filters (Gear icon > Settings > Filters tab > Create a new filter) to auto­matically sort incoming email to specific folders based on criteria such as the sender or specific words included in the message. Most major email clients support message filters.

If you don't want to deal with the hassle of manually maintaining your inbox's sanctity or creating a plethora of automated rules and filters, check out Sanebox, a $5-per-month service that works with any IMAP email account and does a scarily good job of sorting your incoming messages.

Finally, get proactive and unsubscribe from any newsletters or daily-deal email that you don't regularly read. You'll be surprised at how much inbox clutter that action can eliminate.

Next page: Automate everything. Plus, should you defrag your drives?

Automate everything

Keeping your PC running smoothly and securely doesn't have to be a headache. Many of the tasks that are described in this article have to be performed only once, or involve software that updates automatically. For the rest, Windows' baked-in Task Scheduler can help you keep programs running on a regimented schedule.

Start by searching for Task Scheduler by name in the Start menu (in Windows Vista and 7) or Start screen (in Windows 8). Once it's open, click the Create Basic Task option to make a simple but automatic, timer-based action. The wizard that pops up will ask how often you want the task to be performed, and what program you want it to launch. For example, you could set up a task that launches CCleaner and SpaceSniffer every two weeks.

Since a basic task won't actually launch a scan when it opens a program like CCleaner, it isn't a completely automatic approach. Still, postponing necessary maintenance is a lot harder when Windows pops up the needed tool on a regular basis. Windows ninjas can coax programs into running specific tasks using a mixture of the Create Task option, called-out command-line arguments, and a hefty dose of experimentation--but that's a whole article in and of itself.

Should you defrag your drives?

If you've been using PCs for more than a year or two, you have probably heard about how important it is to defragment your hard drive regularly. Defragmenting ("defragging," more commonly) consolidates the data on your drive. Although modern hard drives don't see much of a speed boost when they're defragged--unlike the drives of yesteryear--it's still a good idea to defrag your storage periodically to prevent heavy fragmentation from becoming an issue over time. If nothing else, the odds of recovering lost data after a disaster are increased if you defragged your drive recently.

If you're using Windows Vista, 7, or 8, the operating system automatically defragments itself once a week, late at night. Just search for "disk defragmenter" in the Start menu or Start screen and click the result if you want to see when the process runs. If, however, you're still using Windows XP, you need to manually defragment every couple of weeks or so using the built-in defragmenter (Start > All Programs > Accessories > System Tools > Disk Defragmenter).

However, you'll want to disable Windows' automatic disk defragmenting if your machine contains a solid-state drive. Fragmented data doesn't slow down SSDs because of the way they read and write information--in fact, hardware manufacturers say that defragging adds unnecessary wear that can reduce the life span of an SSD. So in this case, turn it off!


View the original article here

Chillblast Fusion Carbine review - inexpensive gaming PC

Carbide 300R System Case


Housed in the popular Corsair Carbide 300R system case, the Fusion Carbine PC has a hefty, solid appearance with dual optical drives and handy USB 3.0 ports clearly visible from the front. See all gaming PC reviews. See also: gaming PC buying advice and our latest gaming PC group test.


Inside the Fusion Carbine we find an Asus P8Z77-V LK motherboard, fitted with a 3.4GHz Core i5-3570K processor, overclocked to a respectable but tempered 4.6GHz. The CPU is cooled by a Corsair H55 sealed-unit liquid cooler which is a higher-performance version of the H40 model supplied by Eclipse. See all Power PC reviews.


A 1TB hard drive is complemented by a 120GB Samsung 840 SSD, and a total of 16GB of memory is included. These core components allow for very good system performance, as evidenced by a result of 6594 points from PCMark 7 placing it in the top three for overall application performance.


The Fusion Carbine also performed well when it comes to gaming. Chillblast has selected two nVidia GeForce GTX 650 Ti Boost cards. These are the lowest-priced cards that can support teaming up into an SLI pair.


This PC remained competitive in all tests except for Final Fantasy XIV in the highest-quality settings, showing that this pairing can deliver excellent performance for the price, occasionally besting much more expensive PCs.


An IPS display is included in the form of the 23.6in Iiyama Prolite X2377HDS-1. It may not be as responsive as the fastest TN-based gaming displays, but for everything else it’s a great choice for picture quality. It’s also rather less stylish than the similarly specced AOC monitors supplied by CyberPower, Eclipse and Wired2Fire with gaming PCs.


The supplied Gigabyte Force K3 keyboard is a gaming peripheral, albeit an entry-level model with rubber-dome keys. It’s a wired model featuring water-resistant keys, a built-in wrist rest and prominently featured WASD and arrow keys. It’s paired with a basic Gigabyte M6800 gaming mouse with switchable dual dpi settings. See also: gaming PC buying advice and our latest gaming PC group test.


Iyama Monitor


View the original article here

Want the best tech support? Buy a Mac, says Consumer Reports

Apple today again captured top honors in Consumer Reports' tech support ratings survey, besting other computer makers by a wide margin.


According to the consumer advocacy magazine, Apple turned in a score of 86 -- out of a possible 100 -- based on ratings provided by over 6,313 owners of some 7,571 desktop and notebook personal computers who contacted technical support in the 12 months following January 2012.


The nearest OEM (original equipment manufacturer) rival was Chinese PC maker Lenovo, which scored 63, or 23 points lower than Apple. Other prominent OEMs that showed in the survey included Asus (which scored 62), Dell (60), Toshiba (59), Hewlett-Packard (58) and Acer (51).


Local computer shops which assemble build-to-order PCs for customers -- so-called "white box" shops -- took second place overall in technical support with an aggregate score of 78.


Apple also dominated the ratings for the percentage of problems solved by calls to telephone support or interactions with the OEMs' online support offerings, said Consumer Reports.


Of those who turned to Apple for help, 82% said that their problem had been solved to their satisfaction, significantly higher than the white box shops, with a 71% solution rate, and dramatically higher than rivals who sell and support Windows-powered PCs.


Just over half -- 54% -- of the Lenovo PC owners said that their issue had been resolved by the company's phone or online technical support, while Acer customers were even more unhappy: Only 37% of them reported a solution.


Dell, while placing behind Lenovo and Asus on the overall ratings, did the best job of any Windows PC OEM in revolving technical problems; 61% of the Dell owners who reached out for assistance said the firm's support had solved whatever glitch they reported. Even Dell, however, was no match for Apple. The latter solved 34% more of its technical questions than did the Round Rock, Texas PC maker that's trying to go private.


Apple also aced the in-store technical support ratings battle, scoring another 86 out of a possible 100 for its free "Genius Bar" tech help. Of the Apple customers who posed a problem to a Genius, 88% said their problem had been solved.


But the Cupertino, Calif. company's victory there was narrower than in the phone-online support survey: Independent computer retailers scored 81, and resolved 87% of their customers' problems, according to the magazine.


Staple's EasyTech and Best Buy's Geek Squad, the only other in-store technical support outlets in the results, came in third and fourth, respectively, with total scores of 71 and 69, and problem-resolution rates of 73% and 71%.


The in-store ratings were obtained from approximately 3,500 U.S. computer owners who had taken their machines, or at least their questions, to a retail store.


Consumer Reports took the bulk of PC industry -- the OEMs that focus on selling Windows-based machines -- to task. "Clearly, there's room for improvement in tech support: 24% to 40% of respondents who sought phone or online help from makers of Windows-based computers said the staff's patience, knowledge, or clarity was fair at best," the magazine said on its website.


That's not good news for companies struggling under a landslide of negative indicators and bad news, ranging from decreasing profit margins and lack of interest in Microsoft's newest, Windows 8, to slumping sales, which in the first three months of 2013, were down between 11% and 14% by estimates of analysts at Gartner and IDC.


Apple has not been immune to many of the same problems. Last week it reported Mac sales were down 2% in the first quarter compared to the same period a year earlier.


View the original article here

AP consumer market prefers tablets and smartphones to PCs

The lack of a strong value proposition to buy a PC continues to divert consumer spending towards tablets and smartphones, according to IDC Asia/Pacific research manager Handoko Andi.

A set of preliminary research data from IDC indicate that the Asia/Pacific (excluding Japan) PC market declined eight percent sequentially and 13 percent year-on-year in 2013 Q1 to reach 26.4 million units, coming in lower than IDC's initial forecasts.

In China, Andi said that the Chinese New Year celebrations and constrained public sector spending in China held the market back.

Market leader Lenovo was affected, who saw its market share dropped to 22.8 percent compared to the previous quarter's 27 percent.

PC buying sentiments were similarly weak in the rest of the region as well, with Windows 8 not helping to push sales in as IDC had initially hoped, despite older Windows 7 inventory clearing out in most countries.

"IDC is encouraged, however, by the work that vendors are putting into bringing out innovative PC designs, especially around touch, as well as the possibility of potential improvements from both Intel and Microsoft later this year that can at least help to make PCs more competitive, albeit still in catch-up mode."

Andi pointed out that HP's big education project win in India helped to improve its second position share to 9.8 percent from 9.2 percent.

Fellow second place maker Dell also had a positive quarter, said Andi, as it recovered some lost ground in its two big markets China and India. Dell's 8.4 percent share in the last quarter of 2012 improved to 9.8 percent.


View the original article here

Chillblast Fusion Carbine review - inexpensive gaming PC

Carbide 300R System Case


Housed in the popular Corsair Carbide 300R system case, the Fusion Carbine PC has a hefty, solid appearance with dual optical drives and handy USB 3.0 ports clearly visible from the front. See all gaming PC reviews. See also: gaming PC buying advice and our latest gaming PC group test.


Inside the Fusion Carbine we find an Asus P8Z77-V LK motherboard, fitted with a 3.4GHz Core i5-3570K processor, overclocked to a respectable but tempered 4.6GHz. The CPU is cooled by a Corsair H55 sealed-unit liquid cooler which is a higher-performance version of the H40 model supplied by Eclipse. See all Power PC reviews.


A 1TB hard drive is complemented by a 120GB Samsung 840 SSD, and a total of 16GB of memory is included. These core components allow for very good system performance, as evidenced by a result of 6594 points from PCMark 7 placing it in the top three for overall application performance.


The Fusion Carbine also performed well when it comes to gaming. Chillblast has selected two nVidia GeForce GTX 650 Ti Boost cards. These are the lowest-priced cards that can support teaming up into an SLI pair.


This PC remained competitive in all tests except for Final Fantasy XIV in the highest-quality settings, showing that this pairing can deliver excellent performance for the price, occasionally besting much more expensive PCs.


An IPS display is included in the form of the 23.6in Iiyama Prolite X2377HDS-1. It may not be as responsive as the fastest TN-based gaming displays, but for everything else it’s a great choice for picture quality. It’s also rather less stylish than the similarly specced AOC monitors supplied by CyberPower, Eclipse and Wired2Fire with gaming PCs.


The supplied Gigabyte Force K3 keyboard is a gaming peripheral, albeit an entry-level model with rubber-dome keys. It’s a wired model featuring water-resistant keys, a built-in wrist rest and prominently featured WASD and arrow keys. It’s paired with a basic Gigabyte M6800 gaming mouse with switchable dual dpi settings. See also: gaming PC buying advice and our latest gaming PC group test.


Iyama Monitor


View the original article here

Windows 8 grows slow, XP just won't go

Microsoft was hit with a double whammy last month as it made scant progress in either boosting the usage share of Windows 8 or depressing the share of Windows XP, data published today showed.


According to Internet analytics company Net Applications, Windows 8 gained just over half a percentage point of usage share in April -- virtually the same as the month before -- but again fell further behind the pace set in 2007 by Windows Vista, the edition most see as Microsoft's last dud.


Windows 8's April share, including what Net Applications labeled as "touch" for Windows 8 and Windows RT -- in other words, browsing from the "Modern" user interface (UI) rather than the mouse-and-keyboard UI of the traditional desktop -- was 4.2% of all Windows PCs, up from March's 3.6%.


Even with that increase, the gap between Windows 8's and Vista's adoption trajectories again widened.


By the end of its sixth month, Vista powered 5.8% of all Windows PCs, or 1.6 percentage points higher than Windows 8 at the same point in its post-release timeline. April's difference between Vista and Windows 8 was several tenths of a point larger than the month before, and the biggest so far in Computerworld's year-long tracking.


Windows 8's performance was not the only bad news for Microsoft last month: Once again, Windows XP's usage share resisted meaningful erosion, dropping by only half a percentage point.


XP's elimination has become a top priority for Microsoft, as the 12-year-old OS faces a support retirement deadline of April 8, 2014, when the company will serve up XP's final security update.


In April, Windows XP accounted for 41.7% of all Windows systems worldwide, down from 42.2% the month prior, Net Applications said.


Projections of Windows XP's remaining share in April 2014 did not change. Based on its average monthly loss over the past year, XP will power 30.5% of all Windows PCs when the retirement deadline arrives.


Net Applications also reported on usage shares for Windows 7 and Vista.


The former remained flat at 48.7% of all Windows PCs, again illustrating that it hasn't been affected by the launch of Windows 8. In fact, most experts believe that Windows 7 will continue to gain share as enterprises abandon XP for it rather than the more radical Windows 8.


Vista slipped slightly in April, but still accounted for more than 5% of all Windows' editions.


Net Applications measures operating system usage by tracking unique visitors to some 40,000 websites operated by its customers.


View the original article here

Microsoft may backtrack on Start button in Windows 8

Microsoft may recant its Windows 8 design theology, bloggers reported Tuesday, by offering Windows 8 users an option to bypass the "Modern" UI and by restoring the Start button and menu to the beleaguered operating system.


A pair of longtime Microsoft hands, Mary Jo Foley of ZDNet and Tom Warren of The Verge, citing unnamed sources and messages on Windows discussion forums, said Microsoft was considering those tweaks for an upcoming update, called "Windows Blue" by some and "Windows 8.1" by others. The upgrade, the first of a planned faster development and release tempo, is allegedly slated for an October debut.


Warren pointed to evidence that Microsoft might allow boot-to-desktop with Windows 8.1. Foley added that the Redmond, Wash., developer was also pondering a return of the Windows Start button and associated menu.


Analysts welcomed the news, assuming it's accurate.


"I don't see this as a defeat but as a good thing," said Patrick Moorhead of Moor Insights & Strategy. "It's shows you're willing to make changes based on customer feedback."


The tweaks would be a concession for Microsoft. Publicly, the company has repeatedly maintained that its design decisions were correct and its executives have suggested that users would, in time, learn to live without a Start button and grow to appreciate the Start screen.


Today, Microsoft declined to comment on the reports.


But contrary to Microsoft's assertions that the dual user interfaces (UIs) in Windows 8 were "fast and fluid," customers have barraged the company's blogs and the Web in general for more than a year with complaints.


They were most upset about the disappearance of the iconic 17-year-old Start button and menu, but also griped that they weren't able to boot right to the "Classic" user interface (UI), or desktop, rather than first hitting the tile-style Start screen. Both issues have been sores spots among longtime Windows users, and at the top of virtually everyone's most-hated lists.


Even Microsoft co-founder Paul Allen took Windows 8 to task, calling it "puzzling" and "confusing" when last year he urged the company that made him a billionaire to offer an option that set the desktop as the default mode on boot.


And they voted with their wallets, either by staying away from Windows 8 -- and shying from any new PC purchases -- or if forced to the new OS, by supporting a cottage industry of third-party add-ons that restored both boot-to-desktop and the Start button. StarDock, for example, claimed earlier this year that its $5 Start8 add-on had been downloaded 3 million times, with thousands of people trying it daily.


Even with that on the line, StarDock CEO Brad Wardell applauded Microsoft's presumed move. "I hope Microsoft adds back the Start button and a boot to desktop option," said Wardell in an email Tuesday. "While we would miss the short-term revenue boost of Start8, it is important to keep the Windows software ecosystem healthy and growing."


The talk today suggests that Microsoft has rethought not only the design of Windows 8, but also its strategy.


"The feedback they've had should tell them that people are not ready to live in the Modern UI, so they need to make [Windows 8's desktop] as good as, if not better, than Windows 7," said J.P. Gownder, an analyst with Forrester Research. "When the tipping point happens, perhaps in a couple of years as the Windows Store fills up, when all the key apps are there, then they can rethink."


And withdraw the Start button yet again, Gownder meant.


Most outside Microsoft believe the company's decision stemmed from a misguided touch-first doctrine, fueled by the belief that only if customers were forced to run apps would they buy apps, and that only by coercing them could Microsoft quickly create a pool of users large enough to attract app developers to the new platform.


Gownder understood that thinking, even appreciated it, but still said it had been wrong.


"I understand Microsoft wanting to drive charms," Gownder said, referring to the set of persistent icons for chores such as searching, sharing content or accessing the OS settings. "There is an argument toward design purity, to reimagine Windows, and that people must become comfortable with the charms. That's legitimate. But the overwhelming feedback was that perhaps the train was taking off a little too early."


Moorhead argued that backpedaling wouldn't significantly hurt Microsoft's push toward an app ecosystem.


"This is very positive, because it doesn't take away from the experience of 'Metro,' " he said, using the older term for the Modern UI. " It just gives users a way to get back to Metro that's obvious. It doesn't say anything about Metro, doesn't say it's good or bad. It doesn't change that argument at all."


Gownder urged Microsoft to backtrack on the boot-to-desktop and Start button controversies, noting in a longer blog post Tuesday that the horse had left the barn -- users were already adopting Start button emulators -- and that the company should accept the inevitable, if only to keep its enterprise customers happy.


"Microsoft needs to step back and do this," Gownder said. "Enterprises are not about to support one of these workarounds. For them, this [functionality] needs to be in the OS layer."


Redmond has done 180-degree turns before. When customers howled about Windows Vista's intrusive User Account Control (UAC), the prompts designed to warn of risk when installing and running software, Microsoft dramatically reduced UAC's impact in Windows 7 three years later.


Now it has an advantage, as it's committed to a faster release cycle -- one executive called it "continuous" -- and assuming the leaks are correct, can modify Windows 8 in a third of the time.


"Microsoft misstepped a number of ways with Vista," Gownder said. "But they did change it. They have an established market and a lot to offer, and [Windows Blue] is, by no means, the last chance for Windows 8."


What a reversal will not do is magically turn around depressed PC sales, on which Microsoft is reliant for Windows 8 sales. Offering options to boot to the desktop or restore Start functionality won't change the dynamics of the industry, where consumers in particular are buying less expensive touch-enabled tablets rather than replacing older Windows computers.


But what if? What if Microsoft's design ideology had been more flexible before it shipped Windows 8? Would it have made a difference? Would Windows 8 devices be flying off shelves?


Not likely.


"Had Microsoft added the option of restoring the Start button and boot-to-desktop, they would be in a slightly better position than they are today, but not much," said Moorhead. "In fact, Metro app development would be behind the curve had they added the options."


The UI mistakes, Moorhead added, were secondary to a more fundamental misreading of the market and the available technologies. "In retrospect, Microsoft should have marketed and built a more pervasive and high quality touch pad experience. "They misjudged the number of touch-based devices that would be out, and under-emphasized the quality experience of a good touch pad."


Apple, for instance, has ignored touch-based computers thus far, instead depending on larger touch pads built into their notebooks and on the gesture support they've integrated with OS X.


Had Microsoft taken that approach for Windows 8, it could have avoided the entire touch screen issue -- shortages caused by low yields, and corresponding high prices -- Moorhead asserted.


"Unlike touch display functionality, which can add $100 to the [bill of materials], a quality touch pad may cost as little as an incremental $5," Moorhead said.


View the original article here

Outgoing Intel CEO knocks Windows 8, predicts $200 touch PCs this year

Intel's outgoing CEO took a few parting shots at Microsoft's Windows 8 Tuesday as he explained a slump in both revenue and profits for the first quarter.

Paul Otellini, who will retire from Intel next month, joined a chorus of others, ranging from analysts to longtime Microsoft hardware partners such as Dell, in placing some of the responsibility of the latest PC sales contraction on Microsoft's shoulders.

"There is an adoption curve," Otellini acknowledged, talking about Windows 8 and its "Modern" user interface (UI), a radical overhaul of the traditional desktop. "We didn't quite have that same kind of adoption curve in Windows 7 versus XP before it. This requires a little bit of training."

Otellini, however, did say, "Once you get over that adoption curve, I don't think you go back." He also argued, as have most analysts and many Windows 8 users, that on a touch-enabled device Windows 8 is easier to use than Windows 7.

Shortages of touch-ready hardware, particularly notebooks, have plagued the industry since Windows 8's launch. And the higher prices of touch PCs have put off many consumers, who have been trained for years to expect low-priced machines. When they can't find a touch PC in their price range, experts have said, they instead steer toward lower-cost touch tablets.

Otellini said much the same. "I think people are attracted to touch, and the touch price points today are still fairly high," he said during Tuesday's quarterly earnings call with Wall Street. "[But] they're coming down very rapidly over the next couple of quarters."

The soon-to-be-gone CEO also predicted prices for future Windows 8 devices that should reach market later this year as Intel rolls out new processors.

Touch-enabled ultrabooks, Intel's brand name for thinner, lighter Windows laptops, should sell for $499 to $599 in the fourth quarter, said Otellini, with the latter more common. Those machines will be equipped with chips out of the new Haswell architecture, which will replace the current Ivy Bridge line of CPUs.

Other, even less-expensive systems, will be fitted with Bay Trail chips, the next-generation in the Atom line; the latter compete, in many cases poorly, with the ARM architecture that powers most smartphones and tablets. Stacy Smith, Intel's CFO, pegged prices of those Bay Trail-powered touch devices -- which could include keyboard-equipped tablets and so-called "convertibles" that transform from tablet into notebook -- at around the $300 mark.

A few minutes later in the earnings call, Otellini went even lower. "If you look at touch-enabled Intel-based notebooks that are ultrathin and light using non-core processors, those prices are going to be down to as low as $200 probably," he said.

Gartner, which recently questioned whether Microsoft's Windows 8 strategy could keep the Redmond, Wash. firm among the small circle of influential technology companies, dubbed what Otellini called "ultrathin" as "ultramobile" instead to separate them from bulkier, heavier laptops.

Shipments of ultramobiles, Gartner has forecast, will jump 140% this year to 23.6 million from 2012's 9.8 million, largely due to lower prices, touch, and the Haswell processor line.

According to rival research firm IDC, PC shipments were down 14% in the first quarter of 2013 from the same period the year before. Its analysts largely blamed Windows 8 for the decline, claiming that consumers, confused by the new OS, had delayed purchases of new PCs or simply moved on to tablets.

Other analysts have countered IDC, instead pegging high touch system prices as the culprit.

Intel posted revenue for the quarter of $12.6 billion, down 2.5% from last year. Meanwhile, Intel said, the quarter's $2 billion profit was off 25%.

Gregg Keizer covers Microsoft, security issues, Apple, Web browsers and general technology breaking news for Computerworld. Follow Gregg on Twitter at @gkeizer, on Google+ or subscribe to Gregg's RSS feed. His email address is gkeizer@computerworld.com.

See more by Gregg Keizer on Computerworld.com.

Read more about windows in Computerworld's Windows Topic Center.


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Slideshow: When the PC is obsolete, how will you do this, and this, and this?

Last week, the PC industry was rocked by news that Q1 computer shipments had declined by as much as 14 percent, year on year. Analysts cite various factors, but they put most of the blame on a consumer shift toward tablets and other mobile devices.

At PCWorld, we wonder how humankind would survive on tablets alone. Tablets are great for casual Web browsing and catching up on email, but can they deliver everything we need in the so-called post-PC era?

Before you answer, walk with me through a tour of the PC's greatest talents. These are the benefits you'll give up when your last PC dies and you decide you can get by without a replacement.

Play Bioshock Infinite in all its glory

There's a reason why Angry Birds is considered the quintessential tablet game: Because most tablets can't play real games with intense 3D graphics, demanding physics engines, hordes of onscreen players, and all the other design elements that depend on desktop-class CPUs and discrete graphics cards.

Next-generation Haswell tablets will deliver a stronger PC gaming experience, but don't expect to play Crysis 3 at its highest settings. And good luck using gesture controls alone to play any desktop game.

Run multiple monitors

Tablets are one-screen ponies. Sure, you can use a tablet as an external monitor for your PC. But (except with Windows 8 tablets) you can't attach an external monitor to your hardware, and run your tablet OS and apps across multiple displays.

Multitask through 20 different open windows

iOS and Android tablets offer varying levels of behind-the-scenes multitasking, but you can't run multiple apps side-by-side-by-side. Windows 8 tablets address this issue with the system's Snap view feature, but even then you can't have more than two apps onscreen at the same time. Who in the world can work this way?

If I'm to get any work done at all, I need quick, single-screen access to Chrome, Internet Explorer, Photoshop, Stickies, HipChat, sundry Gchat windows, and even Microsoft Word.

Attach a plethora of peripherals

Take a look at that iPad. Do you see a USB port? Now check out your Android or Windows 8 tablet. You might find just one. Sure, Bluetooth offers external device connectivity, but it's not bulletproof. Nothing beats multiple USB ports when you need to attach a mouse, keyboard, game controller, external hard drive, thumb drive, and Skype headset.

Rock some serious content editing

Do not step to me with iMovie, iPhoto, GarageBand or Android Movie Studio. For serious video, image or audio editing, you need a full arsenal of features, along with all the precision control that real applications provide. We're talking Photoshop, Final Cut, Pro Tools, and a host of other content creation suites. These are the applications that separate amateurs from auteurs.

Work in big, ugly spreadsheets

Spreadsheet work is already soul-crushing enough. Do you really want to make it worse by struggling with data entry and formulas on a touchscreen display?

Store untold gigabytes of data

Even if your tablet comes with 128GB of native storage and a slot for a 256GB expansion card, you're looking at far less than 384GB of storage after you account for the footprint of your OS and native apps. This is not civilized living.

Upgrade and repair your hardware

PCs take a bold, defiant stand against our disposable consumer culture. Components that fail can be replaced. Parts that can't keep up with the latest applications can be swapped out in favor of better performers. Even laptops can be upgraded to varying degrees. But tablets? Not so much. Even if you could penetrate their hermetically sealed shells, you wouldn't be able to upgrade or replace any of their components without herculean hacking efforts.

Live a life free of shattered screens and pilfered hardware

Desktop PCs (and quite a few desktop-replacement laptops) aren't very portable, but this can be a net positive, as they rarely go places where they can easily be broken or stolen. Tablet screens shatter so often because users toss tablets around with relative abandon. And tablets get stolen in public because they're relatively light--and concealable once the hardware has been lifted. Sure, a thief could grab your Alienware gaming laptop from your table at Starbucks, but I'd like to see him sprint down the street carrying that 12-pound computer.

Run a social media command center

Tablets are great for scanning Twitter, cruising through Facebook, and even posting short updates to either service. But if your job (or--gasp--lifestyle) depends on consuming and posting massive amounts of social media, you'll need a real computer for the job. Throw in Google+, LinkedIn, and Pinterest, and a desktop PC becomes de rigueur.

Completely disconnect

You can't take your PC with you wherever you may stroll, hike, or wander--but this isn't necessarily a bad thing. Sure, your PC tethers you to a desk, but it also allows you to leave technology behind when it's time for socializing--or a period of quiet contemplation.

Think about that the next time you're enjoying a day at the beach, and some D-bag starts playing Angry Birds on the spot right next to you. Those squawking, chirping, tweeting birds have never been more annoying, have they?


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Intel Board Elects Brian Krzanich as CEO

Renee James Elected President

SANTA CLARA, Calif., May 2, 2013 – Intel Corporation announced today that the board of directors has unanimously elected Brian Krzanich as its next chief executive officer (CEO), succeeding Paul Otellini. Krzanich will assume his new role at the company’s annual stockholders’ meeting on May 16.

Krzanich, Intel’s chief operating officer since January 2012, will become the sixth CEO in Intel’s history. As previously announced, Otellini will step down as CEO and from the board of directors on May 16.

“After a thorough and deliberate selection process, the board of directors is delighted that Krzanich will lead Intel as we define and invent the next generation of technology that will shape the future of computing,” said Andy Bryant, chairman of Intel.

“Brian is a strong leader with a passion for technology and deep understanding of the business,” Bryant added. “His track record of execution and strategic leadership, combined with his open-minded approach to problem solving has earned him the respect of employees, customers and partners worldwide. He has the right combination of knowledge, depth and experience to lead the company during this period of rapid technology and industry change.”

Krzanich, 52, has progressed through a series of technical and leadership roles since joining Intel in 1982.

“I am deeply honored by the opportunity to lead Intel,” said Krzanich. “We have amazing assets, tremendous talent, and an unmatched legacy of innovation and execution. I look forward to working with our leadership team and employees worldwide to continue our proud legacy, while moving even faster into ultra-mobility, to lead Intel into the next era.”

The board of directors elected Renee James, 48, to be president of Intel. She will also assume her new role on May 16, joining Krzanich in Intel’s executive office.

"I look forward to partnering with Renee as we begin a new chapter in Intel’s history," said Krzanich. "Her deep understanding and vision for the future of computing architecture, combined with her broad experience running product R&D and one of the world’s largest software organizations, are extraordinary assets for Intel.”

As chief operating officer, Krzanich led an organization of more than 50,000 employees spanning Intel’s Technology and Manufacturing Group, Intel Custom Foundry, NAND Solutions group, Human Resources, Information Technology and Intel’s China strategy.

James, 48, has broad knowledge of the computing industry, spanning hardware, security, software and services, which she developed through leadership positions at Intel and as chairman of Intel’s software subsidiaries -- Havok, McAfee and Wind River. She also currently serves on the board of directors of Vodafone Group Plc and VMware Inc. and was chief of staff for former Intel CEO Andy Grove.

Additional career background on both executives is available at newsroom.intel.com.

About Intel
Intel (NASDAQ: INTC) is a world leader in computing innovation. The company designs and builds the essential technologies that serve as the foundation for the world’s computing devices. Additional information about Intel is available at newsroom.intel.com and blogs.intel.com.

Intel and the Intel logo are trademarks of Intel Corporation in the United States and other countries.

* Other names and brands may be claimed as the property of others.


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вторник, 30 апреля 2013 г.

The most reliable Windows laptop is a Mac, says Soluto

Soluto's PC troubleshooting Web service has saved many a forehead from banging against a desk. By scanning computers for installed software and crowdsourcing problems, Soluto's consumer service helps with everything from boot times and app crashes to remote configuration. Soluto used the wealth of data it collected in this way to compile a list of the ten most reliable Windows laptops currently on the market, dominated by a surprising star...and it's not a PC.

It's Apple's 13-inch MacBook Pro.

The list published today is based on information collected from 150,000 laptops since January 1, 2013. Analysis took into account application crashes, hangs, and blue screens. Soluto believes the MacBook Pro 13" may have gained its spot at the top of the list because of its clean Windows installations: When users install Windows on a MacBook, it comes as Microsoft intended, completely free of any OEM extras.

Second on the list is the affordable Acer Aspire E1-571, which costs a third as much as the MacBook Pro 13" yet was nearly as stable and trouble-free. The Acer comes out slightly ahead of the much fancier Dell XPS 13, which comes with an SSD and costs more than twice as much. Soluto notes that a full 32% of Soluto users removed the version of Windows that shipped with their Dell XPS, opting to start out with a clean Windows installation instead.

Soluto's "big-data frustration analytics" are based on objective metrics such as the number of crashes per week and the number of processes running in the background. The company used a formula to interpret the numbers and arrive at a single, simple grade for each computer tested. The list, which is published in the April 2013 edition of "Soluto's PC purchasing guide for small businesses," contains the raw scores for each computer as well, making further analysis (and alternative interpretations) easy.

SMBs, you can simmer down now

Along with the rankings, Soluto also made a product announcement today. The new Soluto for Business service, which is aimed at small businesses and IT service providers, builds on the popular consumer software. For $8 a month, Soluto for Business supports up to ten PCs, letting IT experts (formal or otherwise) remotely troubleshoot them. Soluto has created a video illustrating the process. Future editions of the purchasing guide will be available to subscribers only.

Going up against established competitors in the remote control arena like GoToMyPC and TeamViewer, Soluto drastically undercuts prices while offering additional services. Soluto will keep offering a free version of the service that supports up to three computers, aimed at home users or small businesses who want to evaluate it.

Soluto's agent runs in the background as the computer operates, collecting data about application crashes, blue screens, hangs, and other annoyances often encountered in daily work. Administrators can then view this information in an online dashboard, taking action remotely to eliminate sources of frustration.


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Android laptops: The $200 price is right, but the OS may not be

When Intel said recently that its Bay Trail chips will power a wave of $200 touchscreen laptops, the company wasn't talking only about Windows.

Those $200 notebooks will predominantly run Android, Intel Executive Vice President and Chief Product Officer David "Dadi" Perlmutter told CNet. Windows laptops could reach the $200 mark, but that "depends on how Microsoft prices Windows 8," Perlmutter said. "It may be a slightly higher price point."

An earlier report by The Wall Street Journal claimed that Microsoft may slash licensing costs for small, touch-equipped notebooks. The lower cost of Windows, combined with lower resolution requirements and low-end Intel processors, could make for some cheap Windows 8 devices later this year.

Even so, Android laptops will likely be even less expensive, because Google doesn't charge a licensing fee for the operating system.

But is Android a good fit for laptops? Some companies have tried the Android notebook before--most notably Asus, with its Transformer and Slider hybrids--but these have been niche products at best.

To make Android more practical as a laptop operating system, Google needs to make some tweaks. Although Android supports external mice, the operating system and apps aren't really optimized for trackpad input. The things you'd expect from a trackpad, like right-click context menus and hover-over functionality, aren't supported. Android would also need more desktop-like features, such as a version of Chrome that supports windowing and a more robust version of Google Drive.

Besides, Google already has a notebook operating system in Chrome OS, and already it's much better suited for productivity than Android. It fully supports trackpads and other pointing devices and it offers the full desktop Web. One Chromebook has already reached the $200 mark.

In the past, Google has said that Chromebooks and Android devices serve separate purposes, but their respective user experiences will merge over time. That hasn't really happened yet, so at this point, throwing Android onto a laptop seems like jumping the gun.


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Samsung rationalizes PC naming scheme

In an attempt to rationalize its Windows PC lineup, Samsung announced Friday that it will gather all its Microsoft boxes under the ATIV brand.

The move will affect Samsung's Series 3, 5, and 7 all-in-one computers and more than half a dozen of its laptops.

The all-in-one models, which were announced last summer, will be called the ATIV One 3 (Series 3), ATIV One 5 (Series 5) and ATIV One 7(Series 7).

Samsung's laptop models will be renamed the ATIV Book 2 (the Series 3 300), ATIV Book 4 (the Series 3 370), ATIV Book 4 (the Series 5 510), ATIV Book 5 (the Series 5 Ultra), ATIV Book 7 (the Series 7 Ultra), ATIV Book 6 (the Series 5 Chronos), ATIV Book 8 (the Series 7 Chronos), and ATIV Book 9 (the Series 9).

Samsung apparently didn't want to totally rationalize its lineup, since the company is renaming the Series 3 370 and Series 5 510 both as the ATIV Book 4.

Tablet line also renamed

Prior to the renaming splurge on Friday, the ATIV designation was reserved for Samsung's Smart PC line--itself a bit of confusing nomenclature

"Whether Samsung is trying to confuse buyers into thinking they're buying a laptop, or can't make up its mind what it is, the Samsung ATIV Smart PC is (mostly) a tablet," wrote Lloyd Casein a review of the product in PCWorld.

With its new renaming scheme, Samsung appears to be addressing that confusion. The ATIV Smart PC Pro is becoming the ATIV Tab 7, for example, while the ATIV Smart PC is now the ATIV Tab 5.

In addition to re-christening its PC line, Samsung also announced something it calls SideSync.

The feature enables you to switch from working on your PC to your Android-based Samsung smartphone by simply connecting the two devices via a USB cable.

When connected, you can respond to a text on a mobile phone from the PC keyboard, as well as view maps, photos, and multimedia from your phone on your PC screen.

You can also make edits to files on your phone via your ATIV PC and even drag and drop files from one unit to another.

Samsung's president Jun Dong-Sun has been critical of Windows 8 in the past -- even comparing it to the much maligned Windows Vista. Whether this new naming scheme will have any impact on PC sales or is just putting lipstick on a pig remains to be seen.


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понедельник, 29 апреля 2013 г.

Microsoft Surface Pro gets May UK release date

Microsoft Surface Pro


Surface Pro release date arrives but still no UK price


Microsoft has finally announced that its Surface Pro tablet will go on sale in the UK by the end of May.


So far, the more powerful Surface tablet running Windows 8 Pro has only been available in the US, Canada and China. However, Microsoft has confirmed it will be released by the end of May in the UK and a number of other countries. See also: Microsoft Surface Pro vs Surface RT comparison review.


Microsoft said: "We know it took us a while to get back to you, but we hear you, and are excited to be able to provide an update on the countries where Surface RT and Surface Pro will be launching in May and June."


The software giant said more details will be provided on exact launch dates, retail partners and prices via the Surface Twitter account. We think the Surface Pro could be priced from ?749 in the UK for the 64GB model. See also: Microsoft Surface Pro price in the UK.


The Surface Pro will be released in Australia, Austria, Belgium, Denmark, Finland, France, Germany, Hong Kong, Ireland, Italy, Luxembourg, New Zealand, the Netherlands, Norway, Portugal, Spain, Sweden and Switzerland by the end of May. It will reach Korea, Malaysia, Russia, Singapore, and Thailand before the end of June.


Meanwhile, the Surface RT will be released in Malaysia on April 25th, in Mexico by the end of May and in Korea and Thailand in June. See also: Microsoft to launch 7in Surface.


"The enthusiasm for Surface has been fantastic, and we love hearing the stories of people who are making it the one device they use to work and play. This is what Surface was designed to do – simplify your life while letting you do more!" added Microsoft.


Follow Chris Martin and @PCAdvisor on Twitter.


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What happened to iPad 3? Why the third-generation iPad disappeared

iPad 3 and iPad 4


What happened to Apple's third-generation iPad, the first one with a Retina display? We reveal all...


When the fourth-generation iPad 4 arrived the iPad 2 was retained but the third-gen iPad 3 disappeared. So what happened to the iPad 3? (See all iPad reviews.)


In the beginning, there was the original iPad (well, in April 2010, to be exact). The world saw it, and it was good. The second generation 'iPad 2' then launched almost exactly one year after the original, and was then followed a further year on in March 2012 by the third-generation iPad. But this wasn't called the 'iPad 3'. Not officially anyway. The third iPad was known only as 'iPad'.


Confused? We haven't yet started.


Just a few months after the launch of the third-generation iPad, or iPad 3, Apple called back the world's press to announce the long-expected iPad mini. It then threw everyone a curveball by announcing an upgrade to the full-sized iPad. The third-generation 'iPad' would now be replaced by, well, the fourth-generation 'iPad'. Now known as the iPad with Retina Display.


If you wanted a cheaper option you could and still can buy the iPad 2, but the iPad 3 was no more. It had disappeared from Apple's shelves overnight.


So what happened to the iPad 3? Why did Apple announce a good product in March only to have it disappear in November? And why can you still buy the iPad 2 but not the iPad 3?


Here we answer the question: what happened to the iPad 3? (And for simplicity's sake I am going to refer to them as iPad, iPad 2, iPad 3 and iPad 4. Apologies to Apple employees.)


The clue to all of this is to look at the iteration of iPads from the iPad 2 through the subsequent two generations. You'll see that the iPad 3 was a big step up from the iPad 2, but the iPad 4 only a gradated development of the iPad 3. In fact, the iPad 3 became the iPad 4. That's what happened to it.


 


The third-generation Apple iPad built on the staggering success of iPads 1 and 2 and added in an HD screen, as well as a camera that can capture 1080p footage, an improved processor and a bigger battery. It was a big step forward at the time. (For more, see: Apple iPad 3 vs iPad 2 comparison review.)


Physically there was little to distinguish the iPad 3 from the iPad 2. The newer iPad was a fraction thicker and around 60g heavier. But the noticeable difference was in the display: Apple uprated the new iPad screen's resolution fourfold. Gone was the iPad 2's PC-like 1024 x 768 resolution, to be replaced by the HD-punishing resolution of 2048 x 1536 pixels. The result was described by our reviewer as 'breathtakingly sharp typography and cunningly crisp images... writ large across a 9.7in rather than 3.5in phone touchscreen, the upgrade in image quality is quite extraordinary on the new iPad.' (You can read more about this here: iPad 3 vs iPad 4 comparison review.)


Thus the iPad 3 was a winner. But it lived for only a few months when along came the fourth-generation iPad: what changed? 


The fourth-generation iPad brought with it only a handful of key upgrades, at the same prices and storage options as the iPad 3, with the same dimensions and weight. And, critically, that same great display. The iPad 4 is very much an iterative update of the iPad 3.


iPad 4 processor


The biggest update from iPad 3 to iPad 4 was the new Apple A6X processor, a dual-core chip featuring quad-core graphics that Apple said could be twice as fast as was the iPad 3's.  The numbers are certainly impressive. In GeekBench 2 we saw a then record of 1769 where the iPad 3 scored 'only' in the region of 750. We also found graphics performance impressive with a frame rate of 39fps compared to the iPad 3's 22fps. In real-world testing, however, the iPad 4 is a nippy device but it doesn't feel that much quicker than the iPad 3. It's certainly not twice as fast. A solid upgrade, but not a different device.


In other upgrades Apple also added the new Lightning connector to the iPad 4 - making it incompatible with older peripherals, but offering future-proofed compatibility with newer Apple speaker docks and chargers. This was the only change to ports and buttons from iPad 3 to iPad 4, however. So again it's an upgrade and not a redesign.


There was an updated 4G LTE modem, too. This largely righted the wrongs wrought by the iPad 3 in the UK and elsewhere when it turned out that the '4G' frequencies that tablet used weren't compatible with many 4G networks. The iPad 4 supports 1800MHz - a crucial number since this is what EE and other telcos use for their 4G networks in the UK.


This was a problem solved by the iPad 4, but not a new feature. (Apple also said that the iPad 4 has 'advanced Wi-Fi technology - up to twice as fast as any previous-generation iPad' but actual details of how this is achieved are sketchy to say the least.)


One bigger change was that the front camera of the iPad 4 became a 'FaceTime HD' snapper, with support for up to 720p video and 1.2Mp photos. This is a big step up from the iPad 3's VGA camera. The back camera was largely unchanged, a few teaks notwithstanding.


So, in the end, the iPad 4 is the iPad 3 with a handful of updates - most of which you cannot see. It's like the sort of software update you are told you have received, but you barely notice. (See also: Nexus 10 vs Surface RT vs iPad 4 tablet comparison review.)


iPad 4


Here's what I think happened to the iPad 3: in early 2012 Apple wanted to launch a Retina-display iPad and keep to its yearly upgrade cycle. It hadn't yet completed the design or couldn't get the stock for the new, faster processor, and it wasn't yet ready to move the iPad to the Lightning connector - although that was clearly on the cards. It also wanted a 4G tablet to take to market. Finally, Apple wanted to retain a less expensive iPad option, but give value to those paying more to upgrade to the new iPad.


So it launched the iPad 3, called it just 'iPad', and retained the iPad 2. The iPad 3 was largely well received, with the exception of the international 4G problem.


But when Apple could make the incremental upgrades it did so, keeping the nomenclature vague to reduce the urge of early adopters to upgrade again (technically the iPad 4 is known as 'iPad with Retina Display', despite the iPad 3 also having the HD display).


So what happened to the iPad 3 is it had a few bells and whistles added, and it was relaunched as the fourth-generation iPad. Annoying if you bought one? Perhaps: if you own an iPad 3 you have a great product, but your peers who waited for the iPad 4 have a marginally better one. That's life in Apple's world, I guess - Apple could have rushed out the iPad 4 before it was ready. Instead of which it launched a product which was entirely fit for purpose, but quickly superceded it.


See also: what's the best iPad?


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Lenovo ThinkPad L

Lenovo's business laptops range from big, powerful machines to small, portable devices. The standard options available on these business laptops, unfortunately, leave a lot to be desired, and the Lenovo ThinkPad L Series fares in a similar way. While it does have impressive aspects, you will likely need to upgrade several components of this business laptop.


The features on this business laptop are adequate. The 1366 x 768 15.6-inch display complements its large size. That large size – 1.3 inches thick at its largest point – translates to a heavy weight at just under 6 pounds. Thankfully, this size leaves room for a large enough battery to provide up to 8.1 hours of usability. The Lenovo ThinkPad L Series features a 0.9-megapixel HD webcam along with Dolby Advanced Audio integrated stereo speakers.


Despite its large size, the standard model of this business laptop could use some improvement in the performance department. Issued with the base model is an Intel i3-3120M processor with speeds up to 2.5GHz. We would have liked to see the entry-level L series model outfitted with at least an i5 processor. Thankfully, you can upgrade this component to an Intel i7-3520M with speeds up to 2.9GHz. The built-in Intel HD Graphics chip is nothing special and unfortunately cannot be upgraded.


The Lenovo ThinkPad L series has 4GB of RAM, which can be upgraded up to 8GB. We've found that 8GB is typical for most business laptops, and is almost necessary by today's standards. We would have liked to see this Lenovo business laptop equipped with at least 8GB out of the gate. Another area in which the L series could use some improvement is the available storage space. This device comes with a 320GB hard drive, which can be upgraded all the way to 1TB of space. Alternatively, you can choose to install up to a 256GB solid-state drive.


The connectivity options available on the Lenovo ThinkPad L Series business laptops are good, but a few key components are missing. There are three USB 2.0 ports and one USB 3.0 port available on this device. We were impressed with the total count of USB ports, but we would have liked to see more 3.0 ports available, as the speed boost from 2.0 to 3.0 is very noticeable. This business laptop is Wi-Fi and Bluetooth enabled and features an SD card reader. The VGA connection on this device is handy, but it is missing an HDMI port, which many external displays utilize. The optical drive does not offer DVD writing ability, but this feature is available at an additional cost.


Lenovo's support offerings are solid. The company's website contains guides and manuals, as well as online tools that may be able to help you diagnose and repair your issues. If you are still unsure of how to solve your problem, Lenovo representatives are available by phone, email or live chat.


The Lenovo ThinkPad L series business laptop is a big machine with plenty of room to house both a powerful processor and impressive battery. However, unless you choose to upgrade several components, you might be unimpressed with its performance. The specs on this Lenovo business laptop almost necessitate an upgrade, and the connectivity options could be better. The display size and battery life are impressive, but without the power to back it up, this business laptop falls a bit short.

The available memory and processor on this business laptop could be better.


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Vizio

Vizio Co-Star is one of the few home media servers still using Google TV. This works in its favor in some respects, but overall Google TV still has a few bugs to work out. There is still a tendency toward the occasional system crash and freezing app. But still, it is much improved over previous versions.

The other problem is that major services like Hulu Plus, Google Music, Amazon Instant, HBO Go, MLB.TV, Spotify and even Google’s own TV and Movie rental service have been blocked and are therefore missing dedicated apps on the Vizio Co-Star. The Amazon button on the remote is misleading and simply takes you to Amazon.com in the Chrome browser.

The Vizio Co-Star looks very much like many of its competitors – it’s a small black box that connects to your TV via your cable box. It enhances your cable watching experience by joining your cable content and that of the internet into a single interface, powered by Google. A Google TV overhaul should involved making the interface easier to navigate. Since the cable and Vizio box share the same HDMI input, you don't have to switch inputs when you toggle between live TV and Vizio's apps and services.

Google TV has come a long way recently and the Vizio Co-Star has earned its place on our lineup, even if it can't quite compete with the best media players on our list. It’s compatible with resolutions up to 1080p, but the network connection often determines the real quality of the picture. It has built-in WiFi and Bluetooth and supports 3D playback.

The remote is clunkier than the remote included with other media servers. The main buttons like play, pause, fast forward and rewind are too small and located in a non-intuitive location above the touchpad. The QWERTY keyboard on the back help you navigate through Google TV’s many features, and there has a directional pad on the left and ABXY game buttons on the right for use with the online streaming game service.

As for connections, the Vizio Co-Star has both HDMI input and output, USB and Ethernet ports and a power cord receptacle in the back. These ports will allow you to access some of your personal media files.

Vizio's customer support is somewhat limited and can only be reached by phone or email, but the company’s website does have FAQs and user manuals online.

The Vizio Co-Star home media server provides a wealth of web content on your TV. While it has a way to go before it truly competes with the best home media servers on the market and needs to work out some issues with Google TV, it's still a decent streaming device with the ability to access loads of internet content.


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Panasonic

With the DMP-MST60, Panasonic enters the home media server scene in style. This media player allows you to stream media directly from the internet to your living room, and it also gives you access to digital home media content.

The MST60 provides full access to Panasonic's proprietary Viera Connect services so you can access all of your favorite online services from the box. You can also check on your Facebook and Twitter accounts as well as play your favorite games and access movies and sports online. It's also 3D capable and has a web browser for easy internet navigation.

A number high profile apps are available on this device like Netflix, Hulu Plus, CinemaNow, Vudu, Amazon Instant Video and YouTube, but there are also limitations. Sports apps are limited to MLB.TV, Fox Sports and MLS MatchDay Live at this point. And app availability overall is somewhat lacking, though for a device brand new to the market the selection isn't bad. Another challenge with being a brand new device is it really hasn't proven itself, but by all appearances, it has a lot of potential.

This home media server has built-in Wi-Fi with access to such high profile apps as Netflix, Hulu Plus, Vudu, Amazon Instant Video and YouTube. The MST60 also gives you a web browser, 3D capability and the ability to stream content from an Android device.

With the MST60, you can convert your 2D videos into a 3D format, so you'll have a fresh experience watching videos you've seen a dozen times. The built-in web browser will allow you to take full advantage of the mirroring feature. You can search for content from a smartphone or tablet and stream videos, images and music onto your large screen TV. You can share photos with friends, play games or enhance presentations with videos or complementary images.

If you have any issues after purchasing this home media player, Panasonic has a great support system. You can use any method of contact you prefer, including live chat, phone, email and even regular mail if you're so inclined. When we contacted live chat with several questions, the representatives were very helpful. The MST60 comes with a one-year warranty and you can purchase additional years of protection for your streaming media player.

Panasonic enters the home media streaming market with an impressive, feature-loaded product that should compete well in its price range. This is a solid choice if you're looking for a healthy selection of apps and some extras like enabling you to access your personal computer files.


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